Jongly Support

We are happy to help with bookings, payments, check-in or the app itself.

Frequently asked questions

How do I change or cancel a booking?

Open your booking in the app and choose change or cancel, or contact us. See the spa’s cancellation policy.

Why does the app ask for my location?

Only when you tap “I’m on my way”, so the spa can see your arrival time. You can say no and still use every other feature.

Why does the app ask for the microphone?

Only for the voice assistant and interpreter, and only while you are using them.

How do I delete my account?

Email developer@bangkokfortune.com from the phone number or email on your bookings and we will delete your data within 30 days.